Return & Refund Policy

At AL RAHEEM Cloth Store, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we’re here to help.

✅ Return Eligibility

  • You can request a return or exchange within 7 days of receiving your order.

  • Item must be unused, unwashed, and in its original packaging with tags intact.

  • Returns are only accepted for products purchased directly from our official store.

❌ Non-Returnable Items

  • Used or damaged products (not caused by us).

  • Sale, clearance, or discounted items.

  • Customized or altered clothing.

💵 Refund Process

  • Once we receive and inspect your return, we will notify you of the approval or rejection.

  • Approved refunds will be issued via bank transfer or store credit within 5–7 working days.

  • Shipping charges are non-refundable.

🔁 Exchanges

  • If you want to exchange for a different size or design, please inform our support team at the time of return request.

  • Exchange is subject to stock availability.

📍 How to Request a Return/Refund

  1. Contact us at 📞 0324 4538890 or 📧 alraheemclothstore@gmail.com within 7 days of receiving your order.

  2. Provide your order number and reason for return/refund.

  3. Our team will guide you through the simple return process.